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Monday, November 27, 2006

Here come the Superstars

Here they are, the first 3 Google Enterprise Search Superstars. This award recognizes companies, and the individuals involved, with innovative enterprise search implementations.

Titans of industry? Men among men? Juggernauts of their respective fields? You be the judge. We hope you enjoy their stories and glean a few things you can do to make your users, whether employees or customers, happier and more effective in finding what they are looking for.

Looking to get ideas about how to create search functionality that can recommend experts within your company about a topic? Learn more about this in Danny Perri's "Expert Search" implementation.

Do you have an international audience and want to get some ideas on how to improve your search and service? Read and hear how Chris Hall improved his site.

Would you like to learn more about turning your support site into a more self service portal and increasing the efficiency of support staff? Read and hear more about this from Razi Mohiuddin's story of improving the customer service experience.

If you own a Google Mini or Google Search Appliance, then here's your chance at Search Superstardom. Come share your story with us so we can share it with the world.


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